Pro1 Logistics - Privacy Policy

Welcome to Pro1 Logistics, a freight forwarding logistics company committed to safeguarding the privacy and security of your personal information. This Privacy Policy outlines how we collect, use, disclose, and protect your personal data when you interact with our services, including our website, applications, and other communication channels, in compliance with the UK Data Protection Act 2018 and the General Data Protection Regulation (GDPR).

By accessing or using Pro1 Logistics' services, you consent to the practices described in this Privacy Policy. If you disagree with any part of this policy, please do not use our services.

1. Information We Collect

We collect various types of information to provide efficient and reliable freight forwarding services. The information we may collect includes, but is not limited to:

  • Contact information (e.g., name, address, phone number, email)
  • Company information (e.g., company name, address, contact details)
  • Shipment details (e.g., tracking numbers, package weight, dimensions)
  • Payment information (e.g., credit card details, billing addresses)
  • Preferences and communication data (e.g., marketing preferences, correspondence)
  • Device and usage information (e.g., IP address, browser type, device identifiers)

2. How We Use Your Information

Pro1 Logistics uses the collected information for legitimate business purposes, including:

  • Providing and managing our freight forwarding services.
  • Processing shipments and managing logistics operations.
  • Communicating with you regarding your shipments and related services.
  • Sending important updates, notifications, and confirmations.
  • Improving our services, website, and customer support.
  • Personalizing your experience and offering tailored content.
  • Marketing and promotional purposes with your consent.

3. Information Sharing and Disclosure

We may share your personal information with third parties under specific circumstances, including:

  • Partner carriers and agents involved in the shipment process.
  • Service providers assisting us in business operations.
  • Legal authorities and regulatory bodies when required by law.
  • Business partners for joint marketing efforts with your consent.

We do not sell, rent, or lease your personal information to third parties for their marketing purposes.

4. Data Security

Pro1 Logistics takes data security seriously and employs reasonable administrative, technical, and physical safeguards to protect your personal information from unauthorized access, alteration, disclosure, or destruction.

However, please note that no method of transmission over the internet or electronic storage is 100% secure. We strive to use commercially acceptable means to protect your data, but we cannot guarantee absolute security.

5. Your Rights and Choices

You have certain rights regarding your personal information under the UK Data Protection Act 2018 and GDPR:

  • Access: You may request access to the personal information we hold about you.
  • Correction: You can update or correct inaccuracies in your data.
  • Erasure: You may request the deletion of your personal information in certain circumstances.
  • Objection: You can object to the processing of your data for specific purposes.
  • Withdrawal of Consent: You can withdraw your consent for specific data processing activities.

To exercise any of these rights or for any privacy-related inquiries, please contact us at 0800 1310501

6. Cookies and Similar Technologies

Pro1 Logistics uses cookies and similar technologies to enhance user experience and gather usage information. By using our services, you consent to the use of cookies as described in our Cookie Policy [include a link to your Cookie Policy].

7. Changes to this Privacy Policy

Pro1 Logistics reserves the right to update this Privacy Policy from time to time. Any changes will be posted on our website with the updated effective date. We encourage you to review this policy regularly to stay informed about how we handle your personal information.

8 Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us at 0800 1310501